Applications Manager

PERM | APPLICATIONS MANAGER | PERMANENT | UP TO £75K | LONDON (HYBRID - 3 DAYS ONSITE)I''m working with a leading specialty insurance organisation undergoing a major IT transformation into a product-led model.They''re looking for an Applications Manager to take ownership of a suite of critical enterprise systems, working closely with senior stakeholders and managing vendors to drive service quality and performance.Role Details: Service management across business-critical applications (policy admin, content andamp; document management) Managing offshore vendors/partners and holding them accountable to SLAs Acting as a key bridge between engineering leads, business units andamp; IT Leading on P1/P2 incident resolution, driving stability and continuous improvementWhat they''re looking for: Strong Application/Service Management experience (3-5 years+) Proven vendor andamp; offshore management experience Solid background in specialty/London Market insurance Experience with ServiceNow andamp; Azure DevOps andamp; Verisk Ability to operate in high-pressure environments with senior stakeholders (Head/Director level) Prior line management/leadership of hybrid teamsNice to have: Exposure to Guidewire, Newgen, ImageRight or similar platforms Understanding of Agile/product-led environments Awareness of AWS and modern delivery practicesThis client has a strong, collaborative culture with genuine progression opportunities within a transforming IT function. ..... full job details .....