Application Support Team Leader

Job title: Application Support Team Leader Client: Tech Firm Salary: £55,000-£65,000 + Bonus Location: Near Bracknell Skills: Team Leadership, Mentoring, Linux, SQL The role: My client are looking to add an Application Support Team Leader to their ranks in a particularly busy period. Responsibilities: Assuring and improving Support function efficiency Handling escalations and coordinating responses during incidents Building and maintaining strong relationships with customers Providing mentoring and guidance to Engineers Taking ownership of critical issues Driving continuous improvement Working hand in hand with other teams to provide Product related insights and relaying bugs Driving training and development Demonstrating best practices Contributing technically to incidents Delivering and taking responsibility for service reviews Core skills required: Experience working in an Application Support Team Lead capacity Linux SQL Please apply ASAP for more information. ..... full job details .....