https://jobs.co.uk/job/application-support-specialist-vermillion-analytics--eaa22cb0-8708-49f3-9067-eac0956a75b5 RSS feed for Application Support Specialist at Vermillion Analytics. en-gb Wed, 15 Jul 2026 00:51:30 GMT https://jobs.co.uk/job/application-support-specialist-vermillion-analytics--eaa22cb0-8708-49f3-9067-eac0956a75b5 https://jobs.co.uk/job/application-support-specialist-vermillion-analytics--eaa22cb0-8708-49f3-9067-eac0956a75b5 Tue, 14 Jul 2026 11:52:27 GMT Location: Epsom | Salary: 30000.00-30000.00 Annual | Type: Permanent | Application Support Engineer (2nd Line)Location: Epsom (office-based) Salary: Up to £42,000, depending on experience Job Type: Full-time, PermanentYou must have the right to work in the UKAbout Our ClientOur client is an established software company based in Epsom, developing and supporting their own communication platform used by public sector and commercial organisations across the UK. They''re a close-knit, collaborative business looking for an experienced Application Support Engineer to join their Customer Operations team and become the go-to technical expert on their platform.The RoleThis is a 2nd line application support role at heart. You''ll be the technical escalation point for complex platform issues - investigating problems, identifying root causes, and working out practical fixes or workarounds. You''ll dig into bugs, liaise with the development team on trickier cases, and make sure everything is tracked and resolved within agreed SLAs.There''s a customer-facing element too, but it''s secondary to the core job: understanding how the platform works under the hood, troubleshooting effectively, and turning what you find into clear, useful information for both customers and... Permanent