https://jobs.co.uk/job/application-support-specialist-vermillion-analytics--bd6aaa79-d29d-4753-87e5-ecf78fd82643 RSS feed for Application Support Specialist at Vermillion Analytics. en-gb Mon, 24 Aug 2026 19:28:41 GMT https://jobs.co.uk/job/application-support-specialist-vermillion-analytics--bd6aaa79-d29d-4753-87e5-ecf78fd82643 https://jobs.co.uk/job/application-support-specialist-vermillion-analytics--bd6aaa79-d29d-4753-87e5-ecf78fd82643 Sun, 23 Aug 2026 23:00:00 GMT Location: Epsom | Salary: £30000 - £42000/annum | Type: Permanent | Customer Success & Application Support Specialist Location:  Epsom (office-based)  Salary:  Up to £42,000, depending on experience  Job Type:  Full-time, Permanent About Our Client Our client is an established software company based in Epsom, known for developing and supporting a leading communication platform used by public sector and commercial organisations across the UK. They're a close-knit, collaborative business where customer experience and product quality genuinely go hand in hand — and they're now looking for an experienced Customer Success & Application Support Specialist to become a key platform expert within their Customer Operations team. The Role This is a senior, customer-facing specialist role — not a people management position. You'll act as the go-to expert on the platform, supporting customers and internal colleagues alike, investigating and resolving complex issues, managing escalations, and helping shape ongoing improvements to both the customer experience and the product itself. You'll work closely with Customer Success, Account Management, Product, Technical, Development and Support teams to ensure customer issues are understood, progressed and r... Permanent