Application Support Specialist

Robert Walters is working in partnership with a leading UK-based law firm. They have a strong history of providing legal services across various sectors. Due to continued growth, they are keen to appoint an experienced Application Support Specialist, paying a salary range of £30,000 to £35,000 plus benefits. The role is based out of the central Birmingham offices with a hybrid working model. As an experienced Application Support Specialist, you will ensure stability, performance and improvement of the firm''s core applications. Working closely with lawyers, partners and support teams providing high-quality technical support - along with enhancements, upgrades and projects. Application Support Specialist: Duties Support core applicationsManage escalated tickets and resolve application issuesDiagnose/Resolve application issuesInvestigate recurring problems and propose long-terms solutionsAssist with testing for system upgradesTesting systems - updates, enhancements, vendor releasesTraining sessions across key applications and workflows Application Support Specialist: Experience Experience in Legal, Finance or Professional ServicesEssential application support experienceBusiness application experience - Microsoft 365 and related integration''sAnalyse complex issues, provide solutions The permanent role for an Application Support Specialist pay a salary up to £35,000 with a hybrid working from the central Birmingham offices. This is an opportunity to join a fast-growing ..... full job details .....