https://jobs.co.uk/job/application-support-lead-cathcart-technology--ecadf9d8-ea86-4806-b1de-54372a634cb5 RSS feed for Application Support Lead at Cathcart Technology. en-gb Wed, 22 Apr 2026 23:27:04 GMT https://jobs.co.uk/job/application-support-lead-cathcart-technology--ecadf9d8-ea86-4806-b1de-54372a634cb5 https://jobs.co.uk/job/application-support-lead-cathcart-technology--ecadf9d8-ea86-4806-b1de-54372a634cb5 Wed, 22 Apr 2026 11:52:38 GMT Location: Scotland | Salary: 50000.00-50000.00 Annual | Type: Permanent | Application Support Lead required to join a fast-growing, specialist software company delivering mission-critical solutions to a global client base within a highly regulated industry (remote - must be UK based).Their platform is trusted by major international brands, and as they continue to scale, they''re looking for someone to take their support function to the next level.This is a high-impact leadership role where you''ll have real ownership, influence, and the opportunity to shape how customer support is delivered across the business.What you''ll be doingYou''ll take the lead in shaping and driving a high-performing customer support function, ensuring a seamless and high-quality experience for clients. Day-to-day, you''ll oversee application support, making sure issues are resolved efficiently while maintaining a strong customer-first mindset across the team. You''ll play a key role in managing software releases and upgrades, ensuring deployments are smooth, well-communicated, and minimally disruptive. Alongside this, you''ll embed and evolve IT Service Management best practices, bringing structure and consistency to incident, problem, and change processes. Acting as the main p... Permanent