Application Support Engineer

Application Support Engineer Software Support Product Support C#, SQL, JavaScript Hybrid Working - Fareham, Hampshire £30,000 - £35,000 + benefits We''re looking for a driven Application Support Engineer to join my client and help deliver exceptional customer support for business-critical applications. If you enjoy problem-solving, working with clients, and collaborating with developers to deliver real solutions, this could be the role for you. What You''ll Be Doing Providing technical support and resolving application issues within agreed SLAs Troubleshooting and managing client tickets from start to resolution Working closely with stakeholders, analysts, and developers Communicating clearly with clients and delivering excellent customer service Gathering requirements for system changes (RFCs) and supporting their delivery Testing, documenting, and supporting application updates Assisting with debugging and implementing improvements (training provided) Contributing to team development and continuous improvement initiatives Skills Required Must have commercial experience in application/software support Must have some exposure to C# or SQL Strong problem-solving and analytical skills Excellent communication (technical non-technical) High attention to detail and organisation Self-motivated with a willingness to learn Highly Desirable: Knowledge of Javascript, HTML, IIS Knowledge of Agile, DevOps, and software lifecycle Understanding of APIs Experience with tools like ..... full job details .....