Application Support Engineer

Application Support Engineer MSSQL PostgreSQL PSQL Azure - Home / Remote based - 8am - 10pm / Monday to Sunday - Shift. Temp role with a view to a permanent position As this clients services continue to grow, they are looking for an experienced Application Support Engineer to join the UK-based team and play a key role in supporting mission-critical cloud-hosted applications used by customers worldwide.The OpportunityReporting to the UK Application Support Team Lead, you will be responsible for supporting, maintaining, and enhancing cloud-hosted solutions across Azure and AWS environments. You''ll provide third-line support for internally developed applications while working closely with Customer Support, Development, Architecture, and Infrastructure teams to ensure exceptional service delivery.This is an exciting opportunity for someone who thrives in a technically challenging environment and enjoys solving complex problems while driving continuous improvement.Key ResponsibilitiesApplication SupportProvide third-line support for internally developed applications.Investigate and resolve complex incidents escalated from first and second-line support teams.Work closely with development teams to identify software defects and implement effective workarounds.Deploy application updates, patches, and hotfixes.Service Availability and PerformanceMonitor cloud-hosted platforms to ensure compliance with service availability and performance commitments.Proactively manage alerts, event ..... full job details .....