Application Support Analyst

Robert Walters is working in partnership with a national fast growing business. They are recognised as market leaders at the forefront of innovation, transforming industries through cutting-edge solutions. They ensure their solutions redefine how businesses operate by delivering smarter and more efficient systems.Due to a large-scale digital transformation, they are keen to appoint a Application Support Analyst paying a salary range up to £45,000 with a hybrid working model from the Warwick offices.Application Support Analyst: DutiesManage and resolve client facing support ticketsTriage issues, investigate and understand root cause analysisImprove service performanceImplement root causes analysis and fixesEffective documentationSupport users during incidents and fixesUser access managementWork with software development teamApplication Support Analyst: Technical ExperienceSQLJIRA Service ManagementAmbition to perhaps move into Software EngineeringThe permanent role for a Application Support Analyst will pay a salary range up to £45,000 with a hybrid working model from the Warwick offices. This is an opportunity to join an industry leader that has grown year on year.For further information, please apply with an updated CV and reach out to Ajay Hayre on (see below)Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all ..... full job details .....