https://jobs.co.uk/job/application-support-analyst-identify-solutions--a267bbcd-9b1e-48d2-9b16-f43a97655d94 RSS feed for Application Support Analyst at Identify Solutions. en-gb Wed, 12 Aug 2026 15:07:28 GMT https://jobs.co.uk/job/application-support-analyst-identify-solutions--a267bbcd-9b1e-48d2-9b16-f43a97655d94 https://jobs.co.uk/job/application-support-analyst-identify-solutions--a267bbcd-9b1e-48d2-9b16-f43a97655d94 Wed, 12 Aug 2026 11:51:53 GMT Location: Exeter | Salary: 27000.00-27000.00 Annual | Type: Permanent | Application Support AnalystLocation: Exeter (Hybrid - 4 days a week in office)Salary: Up to 30,000 + benefits Looking to build a career in SaaS? We''re working with a growing software company looking for an Application Support Analyst to join its Exeter based support team. This is an excellent opportunity for someone with customer service, application support, technical support or software support experience who enjoys solving problems and helping customers get the most from technology.What you''ll be doing:Providing first line support via phone, email and ticketing systemsTroubleshooting software issues and user queriesHelping customers maximise their use of the platformEscalating more technical issues where requiredWorking closely with internal support and technical teams What we''re looking for:Excellent communication and customer service skillsStrong problem-solving and logical thinking abilityExperience in customer support, technical support, application support or software support Why join?Full product training providedClear progression into 2nd/3rd line and Software Development rolesHybrid working and flexible hoursFriendly, collaborative team cultureGenuine long-term career... Permanent