https://jobs.co.uk/job/application-support-analyst-dynamics-365-hays-technology--ba4d695b-9297-4794-a18f-a108056acf87 RSS feed for Application Support Analyst (Dynamics 365) at Hays Technology. en-gb Wed, 10 Jun 2026 10:55:09 GMT https://jobs.co.uk/job/application-support-analyst-dynamics-365-hays-technology--ba4d695b-9297-4794-a18f-a108056acf87 https://jobs.co.uk/job/application-support-analyst-dynamics-365-hays-technology--ba4d695b-9297-4794-a18f-a108056acf87 Mon, 11 May 2026 23:00:00 GMT Location: Sheffield | Salary: £40000 - £45000/annum Up to £45,000 | Type: Permanent | Application Support Analyst Sheffield + Hybrid working (3 office, 2 home) Up to -45,000 Your new role The Applications Support Analyst will play a key role in supporting and enhancing business-critical systems across the group, including Microsoft Dynamics 365 Business Central, Microsoft 365, and Power Platform technologies. The role supports the effective operation of IT applications, ensures timely resolution of issues, and contributes to the continuous improvement of systems and processes. Responsibilities Deliver frontline support for Microsoft Dynamics 365 Business Central and Microsoft 365 tools (Teams, SharePoint, Outlook, OneDrive) Investigate, troubleshoot and resolve incidents and service requests in a timely and professional manner Escalate complex or unresolved issues to third-party vendors or senior IT colleagues Maintain and update support documentation and resolution logs Ensure business continuity through prompt issue management Provide user support across the organisation in line with SLAs Support the design and enhancement of PowerApps solutions to meet business needs Assist in maintaining and developing Power BI dashboards to provide act... Permanent