Application Support Analyst

Account Support Specialist - Gaming+ Global leader in gaming+ 12 month initial contract+ 80% hybrid - 20% onsite in ondon+ up to £30 per hourKey Skills:+ Background in Gaming/Gaming Industry+ Knowledge of modern SW + Fluent in JapaneseAbout the RoleAs an Account Supporter, you''ll support PlayStation partners-developers and publishers-by delivering high-quality operational and technical assistance through DevNet and the Help Center, ensuring they can build, test, and launch smoothly.What You''ll DoSupport game developers and partners via ticketing systems with fast, accurate solutionsHelp deliver operational readiness for game releases, updates, and partner milestonesExecute SOPs across partner access, dev hardware, releases, support, and live eventsMaintain and improve knowledge bases used by global developer teamsContribute to developer communications (announcements, forums, bulletins)Support developer events, showcases, and technical conferencesWork closely with engineering and product teams to improve tools and partner experienceWhat You BringStrong problem-solving skills, especially in technical or operational environmentsAbility to juggle multiple issues (like a live service launch weekend )Clear communication skills with both technical and non-technical audiencesA detail-driven, partner-first mindsetConfidence learning new tools and systems quicklyExperience managing multiple projects and using Jira (including admin/config)Genuine passion for games and the game ..... full job details .....