Application Operations Engineer

Application Operations EngineerLocation: Exeter (Hybrid - 1 day per week on-site)Contract Duration: 12 MonthsAbout the RoleWe are seeking an Application Operations Engineer to join an organisation supporting a newly launched, next-generation data and forecasting platform.In this role, you will play a key part in onboarding and configuring vital data products to ensure operational users can seamlessly leverage the platform. You will work within a multi-disciplinary team, handling product configurations, testing system functionality, and managing operational ITIL processes.Key ResponsibilitiesProduct Configuration: Configure and manage data products using templating languages (Handlebars.js / Moustache.js) and layout markups (Typst).Product Onboarding: Collaborate with Product Managers, Service Delivery Managers, and stakeholders to support the end-to-end product onboarding journey.ITSM and Service Operations: Log, manage, and resolve Changes, Incidents, and Problems using ServiceNow.Continuous Improvement and Testing: Assist with executing test scripts, gathering user feedback, and providing insights to development teams to enhance platform functionality.Asset and Configuration Management: Ensure accurate asset tracking, secure configurations, and adherence to change control procedures.Essential RequirementsTemplating and Markup Expertise: Hands-on experience with logic-less templating languages like Handlebars.js or Moustache.js, along with document markup tools like Typst ..... full job details .....