Appeals Coordinator

My Key Recruitment is currently recruiting for an organised and detail-focused Appeals Co-ordinator to join a friendly and supportive administration team based in Uckfield and paying an attractive salary of £24,700.

This is an excellent opportunity for someone who enjoys working with spreadsheets, managing processes, and keeping things running smoothly behind the scenes. The successful candidate will play a key role in co-ordinating appeals cases, maintaining accurate records, and supporting the delivery of an efficient and professional service.

The role is ideal for someone who thrives in a structured environment, enjoys administration and scheduling tasks, and takes pride in accuracy and organisation.

Key Responsibilities

• Logging and acknowledging new appeals cases
• Maintaining accurate work-in-progress records and spreadsheets
• Assisting with the scheduling and organisation of hearings
• Booking venues and arranging equipment where required
• Preparing and distributing case documentation within strict deadlines
• Producing and proofreading reports before release
• Liaising with authorities, appellants, board members and third parties via phone, email and letter
• Monitoring case progression and escalating delays where necessary
• Providing general administrative support to the wider team

What We’re Looking For

• Previous administration, co-ordination or scheduling experience
• Strong organisational skills and excellent attention to detail
• Confident using Microsoft Outlook, Word and Excel
• Experience working with databases and spreadsheets
• Excellent verbal and written communication skills
• A proactive and process-driven approach
• Customer service experience
• Ability to work independently and manage workload effectively

Working Hours 

This is a full-time position working 37.5 hours per week, typically between 8am and 6pm.
Hybrid Working The role is based at the company’s head office in Uckfield.
Employees work:

• 3 days in the office (Tuesday, Wednesday and Thursday)
• 2 days working from home

How to Apply

To apply for this opportunity, please send your CV to My Key Recruitment or contact the team directly for more information.

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