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Permanent

APC - Service Readiness Manager

Hays Specialist Recruitment Limited
Telford
money-bag £690 Daily
Posted: 29 August 2026 (Today)
Closing date: 28 September 2026
Ref: 3164271865

Your new company I''m looking for a Service Readiness Manager who can support our client with a project on a 3-6 month contract basis. This role is remote working and while the role doesn''t require someone with active SC Clearance, it does need someone who is eligible for BPSS and SC Clearance. The rate is £690 per day inside IR35. Your new role The Service Readiness Manager is responsible for ensuring that new and changed services are fully prepared for deployment into live operation and support. Acting as the focal point between delivery teams, operational support teams, suppliers, and business stakeholders, the role provides governance and assurance that services meet agreed quality, security, supportability, and operational readiness requirements before go-live.The role is accountable for coordinating release readiness, service transition activities, defect management, operational acceptance, and post-live stabilisation, ensuring services can be transitioned safely into Business as Usual (BAU) operation with minimal risk to service users and operational teams.Key ResponsibilitiesService Readiness and Operational AcceptanceDefine and maintain Service Readiness and Operational Acceptance criteria for programme releases.Assess readiness across people, process, technology, security, support, service management and operational processes.Coordinate Operational Acceptance Testing (OAT) activities.Ensure support teams have the capability, knowledge, documentation and tooling ..... full job details .....

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