AOG Operator - Heathrow - Freight Forwarding

AOG OperatorLocation: Heathrow AreaSalary: £32,000 - £45,000 per annumHours: Monday to Friday (08:00-17:00 or 10:00-19:00)The OpportunityAn excellent opportunity has arisen for an experienced AOG Operator to join a growing specialist logistics organisation supporting time-critical freight movements across the aviation and freight forwarding sectors.This role is ideal for someone with experience handling urgent shipments, customs processes, and international freight movements who enjoys working in a fast-paced operational environment where customer service and attention to detail are paramount.Key ResponsibilitiesCoordinate time-critical and AOG shipments across air, road, and sea freight services.Arrange freight bookings and ensure shipments are moved in accordance with customer requirements and operational deadlines.Prepare and process shipping documentation, including Air Waybills (AWBs), customs declarations, and transit documentation.Monitor shipments from collection through to final delivery, providing regular updates to customers and stakeholders.Review import and export documentation to ensure accuracy and compliance.Source freight rates and routing solutions from carriers and suppliers.Prepare quotations and support commercial activities where required.Ensure accurate job costing and maintain operational records within internal systems.Prioritise multiple urgent shipments while maintaining service levels and attention to detail.Manage shared inboxes and respond to ..... full job details .....