AOG Operator 4 nights on 4 nights off

Freightserve recruitment are looking for a AOG Operator to work 4 nights on 4 nights offfor a well-established Freight Forwarder. The company is based in the Colnbrook, Berkshire area. Daily Duties:- Establish a relationship as the trusted adviser and one stop shop Partner customers to advise, determine and qualify their shipping requirements. Obtain details (regulations, certificates, documentation) necessary for a full and accurate shipment quotation. Provide a best in service approach to ensure the customer s request is fulfilled and satisfied. Offer advice and recommendations to customers to help customers achieve their end-to-end requirements Prepare profitable quotations accurately. Set shipping schedules and communicate with customers, deliverers, and ports to verify loading, departures and arrivals in a timely manner. Coordinate the day-to-day import and/or export of products, including reviewing orders and documents. Track and communicate all delays, damages, issues and work with the customer to resolve. Responsible for all aspects of air and/or ocean international operations such as customer service, data entry of shipments, operations and billing. Manage all aspects of tracking shipments to ensure shipment is moving as scheduled and update system immediately upon verification. Identify and rectify if a shipment has deviated from its schedule Coordinate recovery/delivery schedules with various cartage agents and international partners. Partner with local sales ..... full job details .....