AMC Operator

As an AMC Operator, your role will proactively monitor and respond to security alarms, CCTV and incidents, ensuring effective detection and response to crime, loss, and waste on sites in order to protect life, property and premises. You will assess alarms, using available tools and contacts to provide context and initiate the correct response. You will triage reported incidents from our mobile patrol teams and direct from employees, allocate the correct response level, trigger initial response and escalate to the AMC Supervisor where needed.You will support security incident response, investigating, providing updates, documenting actions and decision-making to feed into incident reports for government agencies and internal stakeholders. You will support the ID card creation process in collaboration with the AMC Coordinator, from data entry, access management, printing process and distribution. You will fulfil the AMC Supervisor''s duties in their absence as required.What you will be doing as an AMC OperatorMonitor alarms and CCTV against set procedures and documentation, ensuring that site systems are operating correctly.Triage incident reports to ensure a correct response is initiated and auditable.Provide security incident support to our operational sites, e.g. in case of a security system outage.Activate disaster recovery plans for the AMC as required.Manage the AMC working environment.Support system health checks and data/subject access requests in collaboration with the ..... full job details .....