Contract
Amazon Connect Engineer
Vallum Associates Limited
Swindon
Negotiable
Posted: 02 July 2026 (Today)
Closing date: 15 July 2026
Ref: 107622702
Your responsibilities:
Design, develop, and implement Amazon Connect based omni-channel contact center solutions
Build and manage contact flows, IVR, routing strategies, queues, and agent experiences (CCP/UI)
Develop backend integrations using AWS Lambda, API Gateway, DynamoDB, S3, Kinesis, and REST APIs
Implement AI/ML-driven automation using Amazon Lex, Contact Lens, Transcribe, Kendra services
Su...
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