Allocations Officer

Marks Consulting Partners are currently looking for an Allocations Officer to work with one of our Local Authority clients in London.

What the Job Will Be doing

• Managing the end-to-end allocations process, from application through to sign-up
• Assessing housing applications, determining eligibility, banding and priority in line with policy
• Allocating properties in accordance with the Housing Allocations Scheme and relevant legislation
• Managing voids and lettings, ensuring properties are let efficiently and within target timescales
• Shortlisting and nominating applicants through choice-based lettings systems
• Carrying out verification checks and investigations to ensure accurate and compliant allocations
• Providing clear housing advice to applicants regarding their options and rehousing prospects
• Working collaboratively with internal teams and external partners to support successful placements and move-ons
• Managing complex cases including medical needs, transfers and vulnerable households

What You Will Need

• Experience working within housing allocations or lettings in a Local Authority or Housing Association
• Strong knowledge of housing legislation, particularly Housing Act 1996 (Part VI)
• Understanding of allocations policies, banding systems and choice-based lettings
• Experience using housing management systems such as Northgate, Jigsaw or Locata
• Ability to manage a high-volume caseload in a fast-paced environment
• Strong communication skills with the ability to handle sensitive and complex housing situations
• Experience working with vulnerable applicants and supporting rehousing outcomes