Allocations and Credit Control Administrator

The RoleAn exciting and challenging role reporting directly to the Allocations and Credit Control Team Leader, the position involves managing a ledger of member accounts - dealing with all account related queries, allocation of payments and using Credit Control practices to obtain payment for unpaid invoices, includes developing new initiatives and ensuring departmental KPI''s are achieved. This is a full-time role 8:30 - 4:30pm Monday - Friday, hybrid, with two days per week working in office.ResponsibilitiesReconcile and allocate payments as per KPI''sLiaise with members to ensure outstanding queries within 6 monthsEnsure no aged debt over 18 monthsReconciling member accountsChasing member accounts via telephone and emailProviding monthly updates to Credit Risk Team Manager / Head of Credit on any unpaid balancesHave no manual deductions (invoices without known queries) over 90 daysSupporting team members where requiredAd-hoc duties which may ariseRequirementsGCSE''s A to E (including Maths and English) or equivalentSelf-motivatedAction a high volume of customer queriesCredit control experience is an advantageGood communication skills - both verbal and writtenPrevious experience within a busy sales ledger environment is ..... full job details .....