Air Export Coordinator

Air Export Coordinator

Manchester, Altrincham | up to £38,000 | Mon -Fri 9am – 5:30

About the Role

Our successful client is looking to expand their busy airfreight team in Manchester and are seeking a proactive Air Export Coordinator to manage shipments from start to finish. While your primary focus will be on air exports, you’ll also support air imports during peak periods to ensure customers and overseas partners receive exceptional service.

Key Responsibilities

• Prepare quotations and export documentation
• Complete customs declarations accurately
• Track shipments and follow up on Pre-Alerts/Post Flights
• Authenticate supplier invoices and complete customer invoicing
• Ensure accurate cost entry for financial reporting
• Record correspondence in eDocs
• Resolve shipment and invoice queries
• Promote additional services to clients
• Follow internal SOPs and workflow tasks promptly
• Understand Deferment and Government Gateway procedures

What you’ll need to have

• Strong communication and organisational skills
• Effective time management and commercial awareness
• High attention to detail and problem-solving ability
• Proficiency in Microsoft Office
• Experience in freight forwarding or air operations
• CW1 experience is a plus (training provided if needed)

Performance Indicators

• Positive customer and staff feedback
• Successful internal audits and regular appraisals
• Meeting deadlines and enhancing service offerings

What’s in it for you?

• Salary £35,000 - £38,000
• Monday to Friday 9:00am – 5:30pm
• Annual leave; 31 days (prorated down if not working 5 days). Increases after 3 years service by 1 day a year, up to a further 5 days
• Volunteer Day: Additional 1 day per year paid to give back to the local community
• Health cash plan service that the company contribute to
• Pension scheme
• Free Parking
• Fresh fruit delivered weekly to all offices
• Paid sick leave, after probation
• EAP Program and Virtual Doctor service
• Long service financial rewards
• Death In Service benefit of x3 salary
• Based in Altrincham