AI Digital Innovation Product Owner

Join us as a Digital Innovation Product Owner

We''ll look to you to future proof the bank through the creation, development, trial and scaling of innovative new-to-market digital propositions, products and experiencesYou''ll create innovative and relevant solutions to meaningful customer problems, using customer insight to power a range of ideation, design and innovation methodologiesThis is an opportunity to work at the forefront of innovation with some of the greatest talent our industry has to offer to deliver a banking experience like no otherWhat you''ll do

As a Digital Innovation Product Owner, you''ll be supporting the design of customer experiences, technologies, services and processes which deliver against product strategies, and keep customers safe and secure.

You''ll identify innovation opportunities by supporting the development and use of market research, first and third hand customer research and gap analysis to identify customer insights and apply them through a relevant innovation framework.

On top of this, you''ll be:

Working through Agile methodologies to develop and release value to customersProtecting customers and the bank by supporting the effective identification, escalation and resolution of risks and issues, and completing necessary governance to evidence compliance with our policies and regulationWorking with teams to use service and experience design methodologies to design the end-to-end service and user experience, making sure that approaches are fully validated with usersDeveloping ideas for novel propositions, products or features through ideation techniques, and defining and elaborating the value proposition, key features and typical journeysWorking with stakeholders from across the bank to gather and collate requirements and feed them into the design process, and gathering feedback and input from relevant subject matter experts on designsThe skills you''ll need

As the voice of digital innovation, your creative spark will be key to improving and evolving how AI enhances our customer experiences. That''s why we''re looking for someone with knowledge of AI products, experience of working in an Agile environment, paired with the ability to deliver through a range of stakeholders in large, complex and changing environments.

Additionally, you''ll need:

Digital delivery experience, using Agile methodologies and positively contributing to ceremonies to develop and launch new digital experiences for business-to-consumer productsKnowledge of design thinking methodologies, tools and processesThe ability to run ideation workshops, supporting requirements gathering and contributing to customer researchAnalytical skills to turn a range of complex data into clear, evidence-based recommendationsKnowledge of customer research techniques across a range of research methodologiesThe ability to communicate, influence, inform and challenge internal and external stakeholdersHours35

Job Posting Closing Date:05/09/2025

Ways of Working:Remote ..... full job details .....