AI Delivery Lead

AI Delivery Lead Location: Remote but you would ideally have 2 days p/month in Cardiff so the preference would be for you to be based closer to South Wales / South West or the Midlands ideally Rate/Salary: £(Apply online only) p/day (Inside IR35) We re looking for an experienced AI Delivery Lead to lead AI and technology initiatives within a Financial Crime Compliance environment. The role combines AI delivery with Customer Crisis Management and incident management, with around 35% of the role focused on operational support, customer-impacting incidents and continual service improvement. You ll work across Product, Engineering, Support and Business teams, taking initiatives from business case through to delivery, adoption and value realisation. The Role Lead delivery of AI, GenAI, automation and technology initiatives from concept through to adoption. Translate business objectives into delivery plans, measurable outcomes and benefits. Support Customer Crisis Management and Major Incident Management, coordinating teams during customer-impacting issues. Lead Root Cause Analysis, post-incident reviews and corrective actions. Identify opportunities to improve product quality, operational efficiency and customer outcomes through AI and automation. Coordinate delivery across multiple Agile teams, including dependencies, risks and key milestones. Support SAFe, PI Planning and ART-level delivery. Provide clear reporting and communication to senior stakeholders. Ensure delivery ..... full job details .....