AI Consultant

OverviewAs a CPS Adoption and Change Consultant, you will support organisations through technology change, with a particular focus on Microsoft 365 Copilot and AI adoption, but also wider programmes where change management is required. The role is about helping customers adapt to new ways of working, making sure changes are understood, accepted, and sustained across the business. You will work directly with customers across a range of sectors, supporting them through the planning, communication, training, and reinforcement needed to embed change successfully.

Responsibilities

Deliver change management and adoption programmes, including Microsoft Cloud Immersion (MCI) workshops

Facilitate client workshops to a high standard, ensuring sessions are engaging, structured, and outcome-driven

Deliver training sessions for a wide range of audiences, from end users to senior stakeholders

Document workshop findings in the form of current state assessments, recommendations, and agreed actions

Manage client expectations throughout engagements and projects

Support pilot rollouts and Proof of Concepts, collecting feedback and adapting adoption approaches

Travel on site when required to support customers with technology rollouts

Change management and adoption activities

Assess the scale and impact of change across people, process, and technology

Translate requirements into clear adoption and change activities

Develop and execute communication, engagement, and transition plans

Deliver training needs analyses and create training materials tailored to stakeholders

Provide floor-walking, reinforcement, and mentoring to embed change

Support champions and leaders to sustain adoption

Identify risks and resistance to change and propose mitigation strategies

Internal contribution and growth

Stay up to date with Microsoft 365 and AI technologies, building demonstrations where appropriate

Share knowledge internally through training, mentoring, and collaboration

Deliver content and outputs to a high standard, following CPS quality assurance processes

Promote CPS externally as a trusted source of Microsoft expertise through blogs, events, or social media

Contribute to the ongoing improvement of CPS methods, processes, and adoption approaches

Undertake exams and certifications required for Microsoft recognition

Conduct research and stay informed on the latest developments in AI and change management

Participate in conferences and workshops to learn and share expertise

Requirements

Desirable Personal Attributes • Strong verbal and written communication skills

Confident facilitator and trainer, able to adapt to different audiences

Organised, structured, and thorough in approach

Able to explain complex topics in simple, clear terms

Practical problem solver, adaptable to changing circumstances

Professional and approachable, building relationships quickly

Collaborative, team-oriented, and willing to share knowledge

Resilient under pressure with a focus on delivering quality outcomes

Presentable, personable, and a quick builder of relationships

Confident socialiser

Ability to influence without imposition

Sensitive to commercial opportunity

BenefitsCurrent at the time of writing. Subject to change.

9 Day Fortnight (compression of 10 working days into 9 to be able to not work every other Friday)

PMI with Vitality Health

Medical Cash Plan with Medicash

Life Assurance (Death in Service) with YuLife

Employee Assistance Programme

25 days holiday (plus all Public Holidays) - increasing to 26 days after 1 year, to 27 days after 2 years and to 28 days after 5 years

Your birthday day off

Access to Costco Membership

Salary Sacrifice Scheme, applicable to:

Workplace Pension

Employer contribution is currently 5.5% of qualifying salary

Employee contribution is 4% of qualifying salary

EV Car Schemes

Discounted Gym Membership

Cycle Schemes

Home and Tech discounts for IKEA and Curry PC World

Holiday Exchange Scheme: buy up to 10 additional days per year and sell up to 5

In addition, these are just some of our cultural benefits

Quarterly and annual star performer awards - voted for by your peers and colleagues

Spot Awards of £25 and up, to instantly recognise excellence in you and your colleagues

Annual professional and personal training budget to support your PDP

Career Development Frameworks

Reward schemes that are designed to thank you for your hard work and make life a little more affordable.

Monthly employee experience/engagement survey

Quarterly company meetings

At least one, usually the kick-off in March/April, will typically be in-person.

The others are conducted as Town Halls

Duration of in-person company meetings is generally 2 or 3 days and location changes every year.

Social/team building events, organised by our incredible Employee Forum

Regular, meaningful 1 to 1s

Long service recognition at 5, 10, 15, 20 years and onwards

Award winning culture Great Place to Work Nov 24 to Nov 25; Best Workplaces for Development 2025, Best Workplaces for Wellbeing 2025, Best Workplaces for Women 2025, Best Workplaces in Consulting and Professional Service ..... full job details .....