AI and Transformation Manager

AI and Transformation Manager - London, Permanent Join Pay.UK as our AI and Transformation Manager and help shape how AI is used in a national payments environment that supports services people and businesses rely on every day. This is a leadership role with practical scope: you will turn AI opportunities into clear plans, guide delivery, and help colleagues adopt new ways of working with confidence. You will work in a context that is both meaningful and specific. Pay.UK maintains and develops the UK retail payment systems and standards, including services that processes 11 billion transactions worth over £10 trillion annually. If you are looking for a role where you can combine transformation leadership with responsible use of AI in a complex, regulated setting, we would like to hear from you. Accountabilities Identify practical AI use cases across Pay.UK s work and translate them into clear transformation priorities, plans and delivery milestones. Manage AI and transformation initiatives from discovery through implementation, ensuring objectives, timelines, risks and dependencies are well managed. Work with teams across the organisation to review current processes and redesign them using AI, automation or improved operating approaches where appropriate. Prepare business cases, status updates and decision papers that explain options, benefits, risks and delivery requirements in clear language. Establish governance for AI initiatives, including oversight of controls, ..... full job details .....