Agriculture Sales - Customer Support

Job Title: Agriculture Sales Support Location: TelfordWork Pattern - Hybrid (Mon and Tues in office)Type: Permanent, full-timeSalary: Up to £32,000 base - plus additional earning potential (around 1/3 of salary in addition)About the Role:We are looking to hire a new Customer Support Executive to play a key role in driving new member growth at our client. A background in farming is highly desirable for this position - whether you grew up on a farm, worked on a farm or did agriculture studies - anything within that field would considered. You will be assisting customers with their annual subscription renewals and delivering a "best in class" customer experience to our customers, delivering the happiness we promise. You''ll receive full support to succeed, including comprehensive product training, sales coaching, and ongoing mentoring.You''ll get the support you need to be successful, with product knowledge, training, support skills and on-going mentoring.This is a long standing client for us, we have placed a number of people with them over the years and it seems to be a great place to work, with a great culture and lots of progression opportunities. Key Responsibilities: Engage and Renew - renew customer subscriptions and plansWork with customers to understand problems and solve issuesMaximize every interaction: Ensure each member interaction delivers value, encourages app usage, and supports long-term retention.Champion the member experience: Work closely with your team and ..... full job details .....