Agency Manager

Agency Manager Salary C45K Car allowanceOn call allowanceImmediate startPermanent positionBased in AvonmouthAbout the roleTo manage and control all business activities for the office based in Avonmouth covering the Southwest Region from Milford Haven to Portbury and North Devon, including all other ports or anchorages that fall inside this region. Direct responsibility, in conjunction with, the Regional Manager for operational service standards are maintained by the local team, whilst ensuring that all appropriate legislation''s and regulations are observed.Key responsibilities Ensure accurate production of port estimates. Managing general enquires, response times to emails, and client specific KPIs. Supporting the company defined administration process and managing compliance and internal and external KPIs. Maintaining staff rotas and out of office attendance in support of the regional operations. Fully understand and promote the company''s revised terms and conditions and ensure staff compliance with the same. Achievement of performance, business development, and financial objectives as agreed with the Company. Manage and promote the services offered by the Company through the development of new business and take an active role in developing the Company''s relationships with its customers and key suppliers. Take an active role in day-to-day operations, so maintaining your own expertise, market knowledge, and ability to support operational team members. Assist the Regional ..... full job details .....