Aftersales Support Executive - 12 Month FTC

Job Advert: Aftersales Support Executive - 12 Month FTC Location: Marlow Contract Type: Fixed Term Contract (12 months) Salary: 30,000Are you ready to join a dynamic team and make a difference in customer support? Our client, a leader in the Manufacturing and Production industry, is seeking a dedicated and professional Aftersales Support Executive to join their UK Operations Team. This exciting role offers you the chance to provide exceptional support to customers across all brands. If you thrive in a fast-paced environment and are passionate about customer service, we want to hear from you!Main Responsibilities:Deliver best-in-class customer support, ensuring first-time resolutions.Build and nurture professional relationships with Service Centre agents, dealers, and key stakeholders.Take ownership of all customer interactions, providing timely and effective solutions.Authorise product collections and coordinate repairs under guarantee.Identify cost-effective opportunities to enhance operational efficiency.Support departmental projects from concept to delivery with a flexible approach.Continuously improve your knowledge of new products and invest in your personal development.Be willing to travel across the UK as needed for RMA inspections and customer site visits.Undertake any ad hoc duties as required by your line manager.Skills/Experience Required:A minimum of 1 year''s experience in customer service or sales support roles, showcasing your ability to handle inquiries and ..... full job details .....