Aftersales Quality Control Manager

Aftersales Quality Control Manager

Our client, a reputable automotive dealership in Weybridge, Surrey, is seeking an experienced Aftersales Quality Control Manager to join their team. This is an excellent opportunity for a skilled professional looking to advance their career within a prestigious automotive brand, supporting quality assurance, technical processes, and customer satisfaction across service, workshop, and warranty departments.

Key benefits for the successful Aftersales Quality Control Manager:

• Competitive salary of approximately -46,000 per annum (comprising -36,000 basic salary plus -10,000 OTE)
• Working hours from 8:00 am to 6:00 pm, Monday to Friday
• Saturday mornings on a rotational basis (once every 6 weeks)
• Opportunity to work with a premium automotive brand
• Supportive team environment with ongoing training and development
• Involvement in warranty compliance, quality assurance, and process improvement
• Career advancement within a high-end automotive dealership

Duties of the Aftersales Quality Control Manager:

• Providing technical support and guidance to workshop technicians to ensure repair quality and efficiency
• Managing repair progression and updating systems to optimise workflow
• Conducting comprehensive quality control checks on completed repairs
• Gathering and verifying warranty evidence to ensure compliance with warranty standards
• Assisting with parts management to facilitate right-first-time repairs
• Supervising workshop processes, ensuring adherence to procedures and standards
• Handling customer pre-calls and technical discussions to enhance customer satisfaction
• Managing Service Quality tasks, including job and warranty preparations
• Supporting the team in developing and implementing process improvements

Requirements of the Aftersales Quality Control Manager:

• Prior experience as a Vehicle Technician or Warranty Manager is highly desirable
• Strong technical knowledge of dealership systems, processes, and workshop operations
• Excellent communication skills and meticulous attention to detail
• Ability to work effectively within a team and manage under pressure
• Proven commitment to delivering high-quality work and exceptional customer service
• Relevant experience in warranty management or quality control within the automotive sector

If you are prepared to take the next step in your automotive career and contribute to the success of a distinguished dealership, we encourage you to apply.

Contact Liam Buffenbarger, Automotive Recruitment Specialist at Perfect Placement covering Weybridge and Surrey today to discover more about this fantastic Aftersales Quality Control Manager-opportunity.

At Perfect Placement we specialise in Jobs within the Automotive Field, we can help you with your Career search for Motor Trade Jobs as we have over 1,500 live Automotive Vacancies across the whole of the UK ranging from Vehicle Technician Jobs to Service Manager Jobs.

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