Aftersales Manager

Aftersales Manager Franchised Motor Dealership - Wigan Our client is looking for an experienced Aftersales Manager to lead their established service and parts operation. This is a fantastic opportunity for a driven and ambitious professional who wants to make a real impact within a successful and well supported environment. Salary - £50,000 Basic £70,000 OTE package may vary depending on experience As the Aftersales Manager, you''ll be responsible for overseeing the full aftersales function, guiding a team of technicians, service advisors and parts experts to deliver top tier performance and outstanding customer care. Responsibilities will include: Leading, coaching, and developing team members to maximise performance and build a strong, engaged culture. Reviewing and improving operational processes to drive efficiency, growth, and customer satisfaction. Managing expenditure and resources in line with business targets to ensure profitability and cost control. Setting and monitoring targets that reflect both dealership objectives and manufacturer standards. Maintaining compliance and supporting the implementation of effective processes and procedures. To be successful in this position, you will need to demonstrate previous experience as an Aftersales Manager within a franchised dealership. The ideal candidate will also offer: A proactive, hands-on leadership style with the ability to motivate and influence Strong communication and customer facing skills Excellent ..... full job details .....