Aftersales Manager

Aftersales Manager

Franchised Motor Dealership - Donegal

AFTERSALES MANAGER WANTED

Relocation Support Available

We are delighted to be working on behalf of a well-established and growing multi-franchise motor retail group in Donegal to recruit an experienced Aftersales Manager.

This is an excellent opportunity for a proven aftersales professional to take ownership of the service and warranty functions across a successful dealer group.

Our client is seeking an experienced leader who can bring structure, consistency and high performance to their aftersales operations. This role requires someone with the confidence and capability to assess current processes, implement improvements, and ensure main dealer standards are delivered consistently across every location.

The Role

Reporting directly to senior management, the successful candidate will be responsible for:

Leading the day-to-day operation of the Service and Warranty Departments

Driving workshop productivity, labour efficiency and aftersales profitability

Monitoring and improving key performance indicators including recovery rate, CSI and absorption

Supporting and auditing aftersales performance

Implementing consistent systems, processes and operating standards

Managing warranty administration and manufacturer compliance across multiple franchises

Leading, developing and motivating service advisors, warranty staff and workshop teams

Handling escalated customer issues and maintaining excellent customer satisfaction standards

The Ideal Candidate

To be considered, applicants should have:

A minimum of 3 years'' experience as an Aftersales Manager or Head of Aftersales within a franchised main dealer environment

Strong expertise in service department operations and warranty management

A proven track record of delivering and improving aftersales KPIs

Experience managing teams and influencing performance across multiple locations

Strong commercial awareness and the ability to analyse departmental performance

Excellent leadership and communication skills

A full clean driving licence

Package

A competitive salary and benefits package is available, including:

-52k Basic - -86.5k OTE Depending on Experience

Company car

Pension scheme

Relocation support

Accommodation provided for the first three months

Long-term career progression within a growing dealer group

Location

Based in Donegal, this opportunity offers not only a strong career move but also an exceptional lifestyle opportunity, with access to some of Ireland''s most scenic coastline, excellent local amenities and a fantastic quality of life.

For experienced aftersales professionals seeking a senior leadership role with genuine autonomy and impact, this is an opportunity well worth exploring.

Who are you applying to?

The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you''ll be dealing with a person, not just a consultant!

Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission.