Aftersales Manager

Aftersales ManagerFranchised Motor Dealership - Wilmslow area New opportunity not to be missed! We are currently working on behalf of our client in Wilmslow to recruit an experienced Aftersales Manager to join their management team. This opportunity would suit a customer-focused Aftersales Manager who is passionate about leading teams and driving performance in a volume automotive environment. About the RoleReporting to the Centre Principal, you will be responsible for leading, motivating and developing the aftersales team, while personally demonstrating the behaviours and standards aligned with the brand values. Customer engagement will be central to the role. You will be expected to inspire your team to deliver outstanding service in a fast-paced, pressurised environment, while consistently maintaining high customer satisfaction standards. You will have full responsibility for all aftersales and service operations, ensuring profitability and customer satisfaction. This will involve close collaboration with teams across the centre and wider dealership network to provide a seamless customer experience. The Ideal Candidate To be successful in this role, you will:Have proven management and coaching experience gained in a similar aftersales leadership roleDemonstrate excellent communication, negotiation and presentation skillsBe able to multi-task and perform effectively in a fast-paced environment while delivering outstanding customer service and sales resultsHold a full, ..... full job details .....