Aftersales Manager

We are representing a reputable dealership seeking an experienced Aftersales Manager to oversee operations at their Norwich location. This is an excellent opportunity for a dedicated professional looking to advance their career within a well-established motor trade environment. The Aftersales Manager role offers a challenging yet rewarding environment, leading a large team across multiple departments and ensuring operational excellence. Benefits for the successful Aftersales Manager:Competitive basic salary of 50,000 per annumPotential OTE of up to 81,200 annuallyMonday to Friday working pattern, 8am to 6pm, with no weekend workOpportunity to lead and develop a team of 35 staff across service, parts, and warranty departmentsWork within a well-established and supportive dealership environmentChance to enhance management skills within a dynamic automotive settingBe part of a forward-thinking organisation committed to quality and service excellenceDuties of the Aftersales Manager:Managing day-to-day operations of the service, parts, and warranty departmentsOverseeing a team of approximately 35 staff, including workshop technicians and support personnelEnsuring high levels of customer satisfaction and operational efficiencyDriving department profitability while meeting key performance indicatorsImplementing effective processes to optimise workflow, service delivery, and team performanceMonitoring KPIs and developing strategies to improve departmental outcomesRequirements:Proven ..... full job details .....