Aftersales Manager OTE GBP £70,000.00/Yr. Overview Birmingham Vauxhall and Car HUB Hours: Monday-Friday 8am-5:30pm Salary: Up to £70,000 OTE (£50,000-£55,000 basic salary per annum, dependent on experience) Are you looking for a career-defining role and longing to be part of something exciting? Birmingham Vauxhall and Used Car HUB are looking for an ambitious and talented Aftersales Manager to lead the team. As Aftersales Manager, you will act as a role model for customer service excellence for the team, always leading by example. You''ll develop long-lasting, meaningful relationships with our customers and coach and motivate the team to do so too. You will be reporting into the General Manager and be responsible for your team members including Parts Advisors, Service Advisors and Technicians. This is an opportunity not to be missed! You''ll be looking after a busy and professional department where your remit will be to manage all aspects of the department, ensuring a consistently high level of performance is met. From the day to day running of the Workshop, managing the Technicians / Mechanics to achieve maximum productivity, making sure that the Service Advisors are very customer focused and achieved upselling targets to budget and KPI monitoring. Key Responsibilities Assist in providing guidance, training and appraisals to each of the Service team to encourage a forward-thinking attitude which will help them achieve their full potential Maximise customer satisfaction ..... full job details .....