Aftersales Advisor

Aftersales Advisor - NorthamptonAre you a people-person who loves helping customers?Do you thrive in a busy, fast-paced environment?Are you confident, organised, and great at building trust?If so, this Aftersales Advisor role in Northampton could be a brilliant next step.The RoleActing as the main point of contact for customers during servicing and repairsCommunicating clearly with customers and the workshopExplaining repair work and recommendations in a friendly, easy-to-understand wayPromoting relevant services and productsMaintaining accurate records and following processesHandling customer queries with professionalism and careSupporting the smooth day-to-day running of the Aftersales departmentWhat''s on Offer£45,000 OTE including performance bonus23 days holiday plus bank holidaysDiscounts on servicing, MOTs, parts, and vehicle salesWellbeing support including digital GP and mental health servicesCycle to Work schemeLong-service awards and annual recognitionGym, health, and wellbeing discountsVehicle salary sacrifice schemeLife insurance after 3 monthsAbout YouConfident, approachable, and customer-focusedStrong communication and organisational skillsAble to explain information clearlyGood attention to detailComfortable using systems and processesFull UK driving licenceExperience in a similar role is helpful but not essentialIf you''re motivated, customer-focused, and ready for your next challenge, we''d love to hear from you. Apply today. ..... full job details .....