Aftersales Advisor

Aftersales AdvisorHinckley 24,444 paMonday 9am-6pm Tuesday - Friday 10am-6pm 38.5 hours per weekPermanent from day oneDo you have the passion for customer service? Can you go the extra mile to deal with customer''s needs then look no further Working with one of the country''s market leaders in automotive sale in the used car market, they are looking for an Aftersales Advisor.As an Aftersales Advisor, you will be highly motivated and customer service driven, handling anything from servicing to general enquires, you will be on hand to ensure all communication is handled from start to finish. General responsibilities:Deal with customers enquiry''s such as servicing and repairs.Handle communications with warranty companies, and repair agents effectively.Deal with all customer enquiries.Dealing with inbound and outbound calls.Complaint handling.Ensure all customer expectations are met.To be considered you must have:At least 1 year Customer Service or Aftersales experienceMotor trade experience is desirable, however training will be given.Great communication and Administration skills.This role offers you: 24,444 paPermanent from day oneOngoing Training Peaked your interest?APPLY NOWJust respond back to this advert with your CV clearly showing the skills needed, and we will be in touch.Everyone will receive a reply, but please do pick up the phone when we call from a 01455 number. ..... full job details .....