Aftersales Advisor

We are seeking a highly skilled and experienced Aftersales Advisor to join a reputable performance vehicle dealership in Addlestone. This role offers an exciting opportunity for an automotive professional committed to delivering exceptional customer service and working with some of the most exhilarating cars in the industry. As an Aftersales Advisor, you will play a vital role within a dynamic team, contributing to customer satisfaction and operational efficiency. Benefits of the Aftersales Advisor:Competitive salary of up to 38,000, dependent on experienceMonday to Friday working hours, 8 am to 5.30 pm, with no weekends23 days holiday plus bank holidaysOngoing training and development programmesSupportive and professional working environmentOpportunities for career progression within the companyDuties of the Aftersales Advisor:Greeting customers and facilitating a smooth customer experienceAdvising clients on vehicle services, repairs, and maintenanceManaging service appointments and liaising with the workshop team to ensure timely vehicle turnaroundQuoting, ordering parts, and providing recommendations for additional servicesUpselling and promoting further service options to clientsMaintaining accurate and detailed customer records and service historiesEnsuring high levels of customer satisfaction at all timesManaging workshop load and prioritising service schedules effectivelyRequirements of the Aftersales Advisor:Proven experience as a Service Advisor or Service Manager, ..... full job details .....