Aftersales Advisor

We are recruiting on behalf of a franchised main dealer in Christchurch, Dorset, for an Aftersales Advisor. This is a customer-focused opportunity in a busy, well-established aftersales environment. Benefits of the Aftersales Advisor:Competitive basic salary starting from 26,000, plus bonus and upsell commissionStrong earning potential with an OTE of up to 30,000Full-time rota-based hours, Monday to Friday with 1 in 3 Saturday mornings on a rotaSupportive dealership team environmentClear focus on service excellence and building customer loyaltyDuties of the Aftersales Advisor:Act as the first point of contact for customers with service and aftersales enquiriesBook vehicles into the workshop and coordinate with the service team to keep jobs running on timeIdentify upselling opportunities in a professional, customer-first mannerMaintain accurate records and ensure customer communication is clear and timelyProvide job progress updates and support with customer follow-ups where requiredRequirements of the Aftersales Advisor:Proven experience in a motor trade environment as an Aftersales AdvisorConfidence delivering excellent customer care while maintaining dealership standardsStrong upsell and communication skills to improve profitability without compromising trustAbility to prioritise effectively in a fast-paced workshop setting and meet deadlinesGood IT skills and experience using dealer systemsIf you are currently an Aftersales Advisor and want a role with clear earning ..... full job details .....