Aftersales Advisor - Coventry Ford

Allen Motor Group are currently looking to employ an Aftersales Advisor to join our Ford dealership in Coventry. Using your fantastic customer experience skills, you will keep the customer informed and consultant on their vehicles serving, answering any questions or queries they may have.As an Aftersales Advisor you''ll have some key tasks and activities within your area of responsibility:Updating customers on their vehicle and any potential work that needs to be doneEnsuring all recorded information is accurate and stored correctlyBooking vehicles into the workshopAchieving set performance targets by upselling productsEnsuring adherence to all GDPR guidelinesBut don''t just take our word for it, see what Ash, one of our Aftersales Advisors has to say about the job! - This position is offered on a Full-time permanent basis, 46.33 hour working week Monday - Friday and 1 in 3 Saturday''s, £30,620 basic salary and an OTE of £33,500 reporting to the Aftersales Manager.Do I need experience?No! Whilst we welcome applications from those with a background in an automotive aftersales/service advisor role, we understand that everyone started without experience at some point, so we relish applications from people looking to begin their automotive career with us. The key attributes and skills we look for in candidates are:Excellent organisational and administrative skillsA full UK driving licenceGreat attention to detailA background in customer service would be highly ..... full job details .....