After Sales Support Coordinator

After Sales CoordinatorLocation: NantwichJob Type: Full Time PermanentSalary: £25,000 - £28,000 DOEAre you experienced in a service or aftersales environment and looking for your next opportunity? Our client is looking for a proactive and organised After Sales Coordinator to join their growing team in Nantwich.This is a fantastic opportunity for someone with experience in service administration, aftersales support, service coordination or scheduling, who enjoys working in a fast-paced environment and is confident managing customers, service requirements and internal teams.The Role As an After Sales Coordinator, you''ll play a key role in supporting the service and aftersales operation, ensuring customer requirements are managed efficiently from initial enquiry through to completion.Your responsibilities will include: Coordinating service, repair and aftersales enquiries from customers.Scheduling and coordinating service visits, repairs and maintenance work.Liaising with engineers, technicians and internal teams to ensure jobs are progressed efficiently.Managing customer queries and providing regular updates throughout the service and repair process.Monitoring outstanding jobs and following up to ensure work is completed within agreed timescales.Processing service-related paperwork, orders and documentation.Updating CRM, service management and internal systems with accurate job and customer information.Supporting with warranty, repairs and aftersales administration where ..... full job details .....