After Sales Manager

AFTERSALES MANAGER Location: Bath Salary: £60,000 + Bonus Job Type: Full-Time, Permanent Ready to lead a busy dealership aftersales department? This is an excellent opportunity for an experienced Aftersales Manager / Service Manager / Automotive Service Manager to take the lead at a busy dealership in Bath. You''ll be responsible for driving the performance of the Service and Parts departments, leading the aftersales team and ensuring customers receive an exceptional experience from booking through to collection. WHAT''S IN IT FOR YOU? 30 days holiday including Bank Holidays Additional holiday entitlement with length of service Life assurance benefit Employee Assistance Programme Discounted MOTs, servicing and parts Recommend a Friend bonus Excellent training and development opportunities Opportunity to grow your career within a large automotive dealer group THE ROLE As an Aftersales Manager, you''ll take responsibility for the day-to-day performance and smooth running of the dealership''s aftersales operation. Your responsibilities will include: Managing the Service and Parts departments Leading, motivating and developing the aftersales team Driving workshop productivity, efficiency and profitability Monitoring departmental KPIs and financial performance Ensuring excellent levels of customer satisfaction Managing workshop loading and maximising labour sales Supporting Service Advisors and Technicians to achieve performance targets Handling escalated ..... full job details .....