https://jobs.co.uk/job/after-sales-coordinator-work-wales--ff23b0d4-9864-4c38-abd4-1f7750a40eca RSS feed for After Sales Coordinator at Work Wales. en-gb Mon, 19 Oct 2026 01:19:01 GMT https://jobs.co.uk/job/after-sales-coordinator-work-wales--ff23b0d4-9864-4c38-abd4-1f7750a40eca https://jobs.co.uk/job/after-sales-coordinator-work-wales--ff23b0d4-9864-4c38-abd4-1f7750a40eca Tue, 13 Oct 2026 23:00:00 GMT Location: Maesteg | Salary: Negotiable | Type: Permanent | AfterSales Coordinator Maesteg Salary negotiable depending on experience We are  looking for a proactive and customer focused Aftersales /Customer Resolution Coordinator to join our client’s Commercial team In this role, you will manage customer complaints, returns, credits and aftersales issues, ensuring timely and effective resolutions. Working collaboratively with teams across the business, you will investigate problems, identify root causes and support continuous improvements to their products, processes and customer experience. Key responsibilities Manage customer complaints, returns, credits and aftersales queries from start to finish. Investigate issues, identify root causes and recommend corrective actions. Maintain clear and professional communication with customers. Work with internal teams to resolve commercial, product and delivery issues. Analyse customer feedback and aftersales data to identify trends and improvement opportunities. Maintain accurate records, reports and procedures. The Person Organised, analytical and confident managing customer issues, with a strong focus on finding solutions and delivering excellent customer servic... Permanent