After Sales Consultant - Housing

Are you in search of a temporary yet fulfilling role? Look no further! We''re thrilled to offer an exciting position for our client based in the city of london who are looking to appoint a After Sales Officer for the 3 months ongoing, at the rate of 21.27 per hour PayeJob responsibilitiesTo provide an effective and customer-focused after-sales service for residents following the handover of new homes. The After Sales Officer will manage defects and warranty issues, liaise with contractors and developers, monitor performance, and ensure residents receive a high-quality service throughout the defects liability period. You must have staircasing experience Commission - 500 per month by hitting targets that are set on a monthly basis.Hybrid - 2-3 days in the office. Non negotiable - Tues Weds every week - Every other week they need to 3 days (3rd day your choice).Customer Service and Resident SupportAct as the primary point of contact for residents regarding defects and aftercare issues.Respond to enquiries, complaints, and service requests in a professional and timely manner.Provide residents with information on defect reporting processes, warranties, and maintenance responsibilities.Ensure excellent customer service standards are maintained at all times.Defects ManagementLog, track, and manage reported defects through to resolution.Assess defect reports and determine responsibility under warranties, defects liability periods, or maintenance agreements.Coordinate inspections ..... full job details .....