After-Sales Associate

After-Sales Associate - SloughWhat We''re Looking ForEssential Technical KnowledgeProven experience in plumbing and bathroom products (essential).Ability to read and interpret technical drawings.Strong understanding of safety standards.Experience with Root Cause Analysis (RCA).Experience2-5 years in after-sales, service engineering, or a technical support role.Experience in a customer-facing technical environment.Key SkillsExcellent troubleshooting and diagnostic ability.Clear and confident communication skills.Strong customer-focused mindset.Well-organised with effective time management.Ability to write clear technical reports.Willingness to travel for site support when required. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people. ..... full job details .....