After Sales Administrator - LWE

Overview

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After Sales Administrator - LWE

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Liebherr Great Britain .Responsibilities

Participating in taking calls from customers, liaising with service engineers, all members of the Mobile Crane sales and after-sales team and all other company personnel as appropriate.Processing internal and external invoices using all relevant supplied information.Inputting engineers’ times to build up the cost bases for invoices and for payroll purposes.Creating new maintain machine files, collating data and maintaining machine records in an organised and disciplined way.Identifying and implementing improvements to the after-sales administration process.Collating information sufficient to support an internal or external invoice.Performing and communicating in a manner that builds on the strength of the Crane After-Sales team, Liebherr-Great Britain Ltd and the Group.Undertaking some or all of the duties of other personnel in the absence of the latter as may be required from time to time.Qualifications

Ideally have experience in the construction plant or transport industry, possibly in a parts, warranty or service environment.To be a good, effective communicator verbally and by email at all levels.Have a strong customer service ethic with a positive and pro-active approach.Ability to use own initiative and be self-motivated.Excellent administrative skills with an understanding of the need for close control of engineering information, its retrieval and communication.Computer literate and able to demonstrate uses of IT relevant to role, including Word and Excel.Our Offer

The opportunity to work with an industry-leading manufacturer.Secure and progressive work environment.Competitive salary and benefits.Training and personal development.About Liebherr Great Britain

Liebherr-Great Britain Ltd. belongs to the Liebherr Group of Companies and is responsible for sales- and servicing of Liebherr''s products throughout the United Kingdom and Ireland.Location

Liebherr-Great Britain Ltd. Normandy Lane, SG18 8QB Biggleswade, United KingdomJob details

Job ID 79051Division: Liebherr International CompanyArea of employment: AdministrationCountry: United KingdomEntry level: ProfessionalsType of contract: ..... full job details .....