https://jobs.co.uk/job/after-care-customer-adviser-macildowie-recruitment-and-retention--e7637eaa-9cef-4536-91a6-0f5738be0ec7 RSS feed for After Care Customer Adviser at Macildowie Recruitment and Retention. en-gb Wed, 01 Jul 2026 21:39:49 GMT https://jobs.co.uk/job/after-care-customer-adviser-macildowie-recruitment-and-retention--e7637eaa-9cef-4536-91a6-0f5738be0ec7 https://jobs.co.uk/job/after-care-customer-adviser-macildowie-recruitment-and-retention--e7637eaa-9cef-4536-91a6-0f5738be0ec7 Wed, 01 Jul 2026 11:52:09 GMT Location: Nottingham | Salary: 25000.00-25000.00 Annual | Type: Permanent | Customer Service and Warranty AdministratorFull-Time Permanent Kirkby 25k-26k based on expWe are currently recruiting for a Customer Service and Warranty Administrator to join a friendly and supportive team based in Kirkby. This is a fantastic opportunity for someone with strong customer service and administration experience who enjoys solving problems, managing processes, and supporting customers.This role is varied and will involve a mixture of customer support, warranty administration, service coordination, and working closely with internal teams.The Role:Managing warranty queries and customer issues from start to finishHandling customer conversations, including complaints and challenging situations, in a professional mannerSupporting the field sales team with customer requests, order processing, and administrationTaking customer payments over the phone when requiredManaging FedEx/delivery-related queries and follow-upsProcessing service reports, invoices, and sales orders accuratelyUpdating internal systems and spreadsheetsEnsuring tasks are followed through and completed correctlyThe Ideal Candidate:We are looking for someone who is:Confident dealing with customers and handlin... Permanent