Advice Services Manager

Advice Services Manager 10-Month FTC 4 Days Per Week Hybrid Working - London£36,565 pro rata Immediate Start I am delighted to be working with a respected community charity to recruit an experienced Advice Services Manager to lead a busy multi-site advice service supporting people with welfare benefits, housing, debt and immigration issues. This is a hands-on leadership role managing staff and volunteers, overseeing day-to-day service delivery, driving quality and compliance, and helping shape future service development. You''ll also maintain a small caseload to stay connected to frontline support and community needs. Key Responsibilities Lead and support advice staff and volunteers across multiple sites Ensure high-quality, compliant advice delivery Oversee case management, reporting and service outcomes Drive service improvements and quality assurance Support training, safeguarding and team development Work closely with senior leadership on service growth and impact About You Experience managing advice services within the charity/community sector Strong knowledge of welfare benefits, housing, debt or immigration Skilled in team leadership, service improvement and reporting Confident using case management systems and data Organised, proactive and community-focused Hybrid working, immediate start, and the chance to make a real impact within a values-led organisation. If you have the above skills and experience and are immediately available, please apply online ..... full job details .....