Advice Services Manager

Advice Services Manager10-Month FTC 4 Days Per Week Hybrid Working - London£36,565 pro rata Immediate StartI am delighted to be working with a respected community charity to recruit an experienced Advice Services Manager to lead a busy multi-site advice service supporting people with welfare benefits, housing, debt and immigration issues.This is a hands-on leadership role managing staff and volunteers, overseeing day-to-day service delivery, driving quality and compliance, and helping shape future service development.You ll also maintain a small caseload to stay connected to frontline support and community needs.Key Responsibilities Lead and support advice staff and volunteers across multiple sitesEnsure high-quality, compliant advice deliveryOversee case management, reporting and service outcomesDrive service improvements and quality assuranceSupport training, safeguarding and team developmentWork closely with senior leadership on service growth and impact About You Experience managing advice services within the charity/community sectorStrong knowledge of welfare benefits, housing, debt or immigrationSkilled in team leadership, service improvement and reportingConfident using case management systems and dataOrganised, proactive and community-focused Hybrid working, immediate start, and the chance to make a real impact within a values-led organisation. If you have the above skills and experience and are immediately available, please apply online ..... full job details .....