Advice and Advocacy Manager

This is an exciting opportunity to shape the future of our Advice Centre at NTSU as we deliver our ambitious new strategy focused on student advocacy, belonging and care. You ll lead our Advice Centre, ensuring students receive high quality advice, representation and advocacy when they need it most. But this role is about much more than managing casework. We''re looking for someone who can think beyond traditional advice services, using insight, evidence and student experiences to influence change across the University and improve outcomes for students. You''ll play a key role in identifying emerging issues, championing student interests and ensuring student voices help shape policy, practice and decision making. Working closely with colleagues across Membership Services, you''ll build strong partnerships with our Student Voice team to drive advocacy work and support elected officers and student representatives. You''ll also work alongside our Opportunities team to help create a culture of support, belonging and early intervention across all student-facing services. This role would suit someone who enjoys leading people, developing services and working collaboratively to solve problems. We''re looking for someone who is willing to challenge existing ways of working, embrace innovation and help us develop an Advice Centre that is responsive, inclusive and genuinely student-led. What you''ll be doing: Leading and developing NTSU''s Advice Centre, ensuring students have ..... full job details .....